Terms and conditions of use

Organicworld.ro is the commercial name of POWER OF NATURE SRL, a Romanian legal person, based in ILFOV, Sat Dudu, Comuna Chiajna, Toamnei 17A, BL. C1, Parter, ap. 3, with serial number in the Commerce Register J23 / 4068 / 28.07.2017, Unique fiscal registration code 38040851.

 

Please read our terms carefully before making an order. Using this website and placing orders online signifies your acceptance of the conditions mentioned below. Before making an order, if you have any questions, please write to office@organicworld.ro

 

As the author / owner / administrator of the www.organicworld.ro website, POWER OF NATURE SRL reserves the right to change and update at any time its contents, as well as the Privacy Policy, the Terms and Conditions of Use, without a prior notification. So, please visit this section periodically to check the terms and conditions you have agreed to comply with. 

 

1. RIGHTS AND OBLIGATIONS OF CLIENT / BUYER

 

1.1 The Customer / Buyer has the obligation to provide true, accurate and complete information in order to successfully complete the order delivery. The data is taken exclusively for the takeover, delivery and billing of orders made on the Site. If some of your data is incorrect, please inform us as soon as possible. Personal data may be modified by the account holder in the section specifically intended for this purpose.

1.2 POWER OF NATURE SRL reserves the right to block access, for a definite or indefinite period, to accounts that intentionally provide erroneous or incomplete data without prior notice. Your refusal to provide us with all the necessary information will cause the order not to be honored.

2. ONLINE SELLING POLICY

2.1 Access to an Order is permitted to any Customer / Buyer.

For justified reasons, POWER OF NATURE SRL reserves the right to restrict the Customer / Buyer's access to an Order and / or some of the accepted payment modalities if it believes that based on the Client's / Buyer's conduct or activity on Site, its actions may prejudice in any way POWER OF NATURE SRL.

 

2.2 In any of these cases, the Customer / Purchaser may address POWER OF NATURE SRL to be informed of the reasons which have led to the application of these measures. The seller has the freedom to manage the information received without having to justify it.

 

2.3 POWER OF NATURE SRL may publish on the Site information about the Goods and/or Services and / or promotions practiced by it within a certain period of time and within the available stock limit. All tariffs for the Goods and / or Services presented on the Site are expressed in RON and include VAT.

2.4 In the case of online payments, the Seller is not / can not be held responsible for any additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by the card issuing bank, if its currency of issue differs from RON.


2.5
 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation on the part of the Seller, and they are used exclusively for presentation purposes.

3. COPYRIGHT

3.1 The content of www.organicworld.ro is the property of POWER OF NATURE SRL.

3.2 POWER OF NATURE SRL guarantees the user limited access to the website www.organicworld.ro, in the personal interest (ordering online or informing) and does not give him the right to download or partially or completely change the site, to reproduces in part or in whole the site, copy, sell / resell or exploit the Site in any other manner, for commercial purposes or contrary to the interests of POWER OF NATURE SRL without its prior written consent.

3.3 The databases, programs, graphics are the property of POWER OF NATURE SRL or, as the case may be, of the suppliers of products offered through the site and is protected by Law no. 8/1996, on copyright and related rights, with subsequent amendments and completions. Copying, storing, partially or wholly modifying the site is strictly prohibited and is punishable under the applicable copyright laws. As a user, you are fully in agreement with the above.

If you notice a violation of copyright by organicworld.ro please send us a notification at: office@organicworld.ro

4. DATA PROTECTION

According to the requirements of Law no. 677/2001 on the Protection of Individuals with regard to the Processing of Personal Data and the Free Movement of such Data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the communications sector, POWER OF NATURE SRL has the obligation to administer the personal data you provide to us safely and only for the specified purposes.

4.1 Data collection will be done for the following purposes:

·         Informing clients / buyers of their account status

·         Validation, dispatch and billing of orders

·         Resolving cancellations or any issues related to an order to the purchased goods and / or services

·         Sending newsletters and / or periodic alerts by using electronic mail (e-mail, SMS)

·         Market research, tracking and sales monitoring, and Customer / Buyer behavior

4.2 By completing the data in the account creation and / or order form, the buyer declares and accepts unconditionally that his or her personal data are included in the POWER OF NATURE SRL database, and expressly and unequivocally agrees that all such personal data stored, used and processed for the purposes specified in 4.1 above.

4.3 By reading the "Terms and Conditions" section you are aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right of opposition, the right not to be subject to an individual decision , the right to address to justice in case of violation of the rights guaranteed by the Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data.

4.4 Based on a written, dated, signed and dispatched request to office@organicworld.ro, you can exercise, free of charge, to confirm that personal data is processed or not.

4.5 Based on a written, dated, signed and dispatched request at office@organicworld.ro, you may exercise the right to interfere with the data as appropriate:

·         Correcting, updating, blocking or deleting data whose processing does not comply with law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data, in particular incomplete or inaccurate data

·         Transforming in anonymous data whose processing does not comply with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data

·         Notification to third parties to whom the data were disclosed, if such notification is not impossible or does not involve a disproportionate effort to the legitimate interest that might be harmed.

 

4.6 Also, POWER OF NATURE can provide the personal data of the Buyer to other companies with which it is in partnership, but only on the basis of a confidentiality commitment on their behalf and only for the purposes mentioned in section 6.1, which guarantees that these data are kept secure and that this personal information is provided in accordance with applicable law as follows: courier service providers, marketing service providers, payment / banking services, telemarketing or other services provided by companies with whom we can develop joint programs for the market of our goods and services, insurers.

 

4.7 POWER OF NATURE SRL is not responsible for any malfunctions that may endanger the security of the server on which the database containing this data is hosted.

 

5. COOKIES POLICY


Automatically the www.organicworld.ro site stores cookie information. "Cookie" means a text file containing information about the activity of a particular site user (visited pages, date and time of visit, site authentication information). The collection of these data is exclusively for the purpose of ensuring the security of the data collected through the site, as well as for the improvement of the services provided by POWER OF NATURE SRL to its clients. Each browser accepts default cookies.

 

 

6. ORDER

 

6.1 The Customer / Buyer can place Orders on the Site by adding the desired Goods to the shopping cart and then complete the Order by making the payment (at the courier at the moment of receipt of the products, or with the online card). Once added to your shopping cart, a product is available for purchase as long as there is a stock available for that. Adding a product to your shopping cart, in the absence of completion of the Order, does not entail the registration of an order or the automatic reservation of the product.

6.2 By completing the Purchase Order, the Buyer agrees that all the data provided by the Buyer is correct, complete and true at the time of placing the Order and agrees that the Seller may contact the Seller by any means available / agreed by the Seller in any situation in which contacting the Buyer is required.

 

 

 

6.3 The Seller may cancel the Buyer's Purchase Order upon prior notice to the Purchaser, without any subsequent liability of any party to the other, or without any party claiming the other damages in the following cases:

·         Non-acceptance by the issuing bank of the buyer's card of the transaction in the case of online payment

·         Invalidation of the transaction by the card processor agreed by POWER OF NATURE SRL, in case of online payment

·         The data provided by the Customer / Buyer on the Site is incomplete and / or incorrect

·         Delivery time does not match customer preferences

6.4 According to Government Emergency Ordinance no. 34/2014, the Buyer has the right to withdraw from the Contract, or to return a product, within 14 calendar days of receiving the order, without invoking any reason and without incurring any costs other than return, and the amount returned to the buyer will only represent the value of the returned goods. For details on returning products please read section 9.0 RETURN POLICY

 

6.5 If the Customer / Buyer requests withdrawal from the Contract within the legal withdrawal period, he must return any gifts accompanying the product.

7. INVOICING

7.1 The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information required to issue the invoice in accordance with the legislation in force.

7.2 Seller will provide the Buyer with the invoice relating to the Order containing Products and / or Services sold by POWER OF NATURE SRL as well as for any other payments related to the Order both in physical form upon delivery of the order and in electronic format by adding the invoice to the Buyer's Account or by e-mail, to the email address mentioned by the Buyer in your Account.

 

8. METHODS OF PAYMENT

 

 

Payment of products ordered at www.organicworld.ro can be done as follows:

 

Payment on parcel delivery - Our company will ship your parcel by means of a quick courier, and you pay the parcel price + delivery charge. The value of the products + the delivery charge is the one at the moment of order confirmation.

Online Card Payment - If you opt for online payment with your bank card, processing of your card data is done through Twispay*, and POWER OF NATURE SRL does not request or store any details regarding the card you are using. All types of cards issued by Romanian banks under VISA and MasterCard are accepted, provided they are activated for online payments by issuing banks.

* Twispay is the POWER OF NATURE SRL provider of e-commerce software solution, meaning payment services, payment administration and anti-fraud protection.

 

 

9. RETURN POLICY

According to Government Emergency Ordinance no. 34/2014, the term of return or change of ordered products is 14 days from receipt of the order.

To return a product you must:

1.    Send an e-mail to office@organicworld.ro with the PRODUCT RETURN topic, mentioning the order number you wish to return and the IBAN account in which you wish to transfer your money

2.    Call the courier and send back the purchased product to: Sat Dudu, Comuna Chiajna, Str. Toamnei 17A, BL. C1, parter, ap. 3, ILFOV, consignee POWER OF NATURE SRL

When we receive the parcel, we will check it to ensure that the returned product is in the same condition as it was sent and then send the return confirmation and proof of reimbursement by email. You will receive the value of the product only if you return it in the same condition as you received it. We will not accept the return of the following products:

·         The products used

·         Damaged, broken, patched exterior packaging

·         Damaged bamboo case

·         Unsealed products

10. EXCHANGE POLICY

According to Government Emergency Ordinance no. 34/2014, the term of return or change of ordered products is 14 days from receipt of the order.

 To change a product, you must:

 

1.    Contact the POWER OF NATURE SRL team (phone: 0788.101.314/e-mail: office@organicworld.ro) and check if the product / shade you want to exchange is available

2.    Make a new order at www.organicworld.ro with the product you want to exchange

3.    Prepare the initial return package

4.    When the courier arrives with the new product, hand over the old one and pay for the shipment

When we receive the parcel, we will check it to ensure that the returned product is in the same condition as it was sent and then send the return confirmation email for product shipment. You will receive the product only if you return it the original water in the same condition you received it. We will not accept the return of the following products:

·         The products used

·         Damaged, broken, patched exterior packaging

·         Damaged bamboo case

·         Unsealed products 

 

 

10. GUARANTEES

 

All products marketed by the website www.organicworld.ro, benefit from warranty conditions that are in line with the legislation in force and the commercial policies of the producers. The products are new in their original packaging and come from sources licensed by each manufacturer.

11. PRICE POLICY

POWER OF NATURE SRL reserves the right to update the prices at any time, and if there is an order already placed on the old prices it will be delivered only after the customer's confirmation by phone / email. POWER OF NATURE SRL reserves the right to cancel the order made at the old prices.